The expectations from HR have evolved and expanded , according to numerous surveys and studies , which comes as no surprise to leaders. In the not-too-distant past, HR was viewed as a support function: hiring, compliance, benefits, and employee relations. Important, yes – but largely operational .
Today, that model is outdated.
In a world impacted by AI, uncertainty , and talent constrain t s, CEOs are asking more from HR: Help us execute the business strategy through people.
This appears reasonable in theory. ...