The steps can range from training, anti-discrimination/harassment policies, and appropriate discipline when necessary. However, an employer’s preparation doesn’t end there. No matter the preventive measures taken, employers should also prepare for the unfortunate situation in which they do receive a charge.
If you receive a charge of discrimination from an ex-employee, hopefully, your first response is to contact Employers Council. We have a wealth of experience dealing with administrative agencies and handling these types of charges and can guide you through the process from start to finish. When you call, an Employers Council attorney will provide you with some initial information that includes advice to contact your Employment Practices Liability Insurance (EPLI) carrier if you have one. An EPLI is an insurance carrier that provides coverage to employers for claims related to your employment practices, including discrimination and wage claims.
The main reason to contact your EPLI carrier is to inform it of the charge. You will also want to ask some questions to make sure you understand the situation. Here are some questions you may want to ask your EPLI carrier:
Additionally, after receiving a charge, you have an obligation to maintain evidence related to the charge. It may be helpful to gather the handbook, policies, personnel file, emails, and any performance documentation related to the incident.
Taking steps now will better prepare you for the defense or resolution of a potential charge. For more information about what to do if you receive a charge of discrimination, check out this free eByte video, give us a call at 800-884-1328, or send us an email. You can also learn more by exploring our online discrimination resources.